1. Introduction

ChatBotV4 collects only the information needed to provide AI chatbot access, account support, billing confirmation, security, and service improvements. We do not sell, rent, or trade your personal data.

2. Information We Collect

A. Information you provide

• Name, email address, and contact details
• Billing details required by the payment provider
• Support messages, requests, and attachments
• Account, chatbot setup, and service information

B. Information collected automatically

• IP address for security and fraud prevention
• Device type, browser, and basic system data
• Pages viewed and actions taken on the website
• Essential cookies for login, performance, and security

3. How We Use Your Information

• To process purchases and activate your AI chatbot service
• To provide customer support and technical assistance
• To improve chatbot performance and user experience
• To protect ChatBotV4 from fraud, abuse, and security risks
• To send important service, billing, or security updates

We do not sell your data or use invasive tracking systems.

4. Payment & Billing Security

ChatBotV4 does not store your full payment card details. Payments are processed by secure third-party payment providers. We only receive payment confirmation and basic billing information needed to manage your order.

5. How We Protect Your Data

• HTTPS website encryption
• Firewall and bot protection
• Restricted access to sensitive data
• Secure server and website monitoring
• Careful handling of support and order information

Our priority is protecting your account, chatbot access, and customer information.

6. Cookies & Essential Tracking

We use basic cookies to:

• Keep your session active
• Store simple preferences
• Improve website speed and performance
• Protect the website from abuse

We do not use unnecessary advertising cookies or sell visitor tracking data.

7. When We Share Information

We only share information when necessary:

• With payment processors to complete your order
• With hosting, security, or technical providers that help operate ChatBotV4
• If legally required to comply with regulations

We never sell your data to marketing companies.

8. Data Retention

We retain data only as long as needed to:

• Maintain your account or chatbot access
• Provide support
• Meet financial or legal obligations
• Prevent fraud and abuse

After that, data may be securely deleted.

9. Your Rights

You may request to:

• Access your personal data
• Correct inaccurate information
• Request deletion of personal information
• Disable non-essential communications

Contact us and we will review your request manually.

10. Third-Party Services

ChatBotV4 may connect with third-party services such as payment processors, hosting providers, analytics tools, or AI-related APIs. These services operate under their own privacy policies.

11. Updates to This Policy

We may update this Privacy Policy when needed to reflect service improvements, new features, or legal requirements. Any updates will be published on this page.

12. Contact Us

For privacy questions, data requests, or security concerns:

📧 support@chatbotv4.com